Tuesday, September 13, 2016

#317 - gmailsupport.ca / gmailsupportcanada.ca / gmailsupportnumber.ca - TRANSFER GRANTED

The Complainant, Google Inc., is a little-known company based out of Mountain View, California offering free web-based email services using the GMAIL trademark with over one billion monthly users as of February 2016. The Registrant never responded to the Complaint.

The Domain Name resolves to a web site that contains the exact layout and format of the Complainant’s web page leading users to believe they have reached the legitimate GMAIL support site.

The Panel found that the Domain Name was registered in bad faith because the Registrant is clearly seeking commercial gain in that the GMAIL support services purporting to be provided are chargeable and without license from the Complainant. The disclaimer on the site cannot by itself cure this bad faith. (paragraph 3.5(d) of the Policy).

You can read the decision here.

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