The Complainant is reportedly the largest manufacturer of residential and commercial water heating, cooling, pool/spa heating and refrigeration products in North America. The Complainant opened its office in Hamilton, Ontario in 1947 and one of the RHEEM registered trademarks claims first use in Canada since 1939. The Complainant uses the rheem.com domain name and visitors in Canada are pointed to canada.rheem.com.
The Domain Name was registered in April, 2017 and was forwarding user's to chauffeeauengros.com a provider of the Complainant's and goods and competitor's goods. The Panel found that the Domain Name was registered in bad faith because, amongst other things, the Registrant ignored cease and desist letters, and is driving traffic away from the Complainant's website.
You can read the decision here.