The Complainant owns a clinic in Quebec and uses the mark MonSmile. Allegedly, the Complainant retained a company (Starkad Inc.) to fulfil marketing for the dental practice, and the "Registrant" (whom they never met) worked on the marketing initiative on behalf of Starkad Inc., but was never paid. The Registrant did not respond to the Complaint.
The Panel found that the Domain Name was registered in bad faith due in part to its failure to respond to the Complaint.
You can read the decision here.